Bam! Market Research Made Easy

[tweetmeme source=”pagetx”]Social media changes on a daily basis.  So much so, it’s hard to keep up with the newest shiny toy that shows up to solve all our marketing problems.  It’s great to experiment and try new things, but sometimes we forget about the fundamentals as we chase after the brass ring.   That’s why I get so excited when I see brands that still do the simple – and often overlooked – things in social media marketing.  Take today for instance …  Continue reading

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Social media monitoring: Are you listening to what they’re saying about you?

listen

[tweetmeme source=”pagetx”]Social media has given us another platform for communication.  There are conversations going on out there right now.  Are you listening?  For tourism businesses, this means that there are travelers out there talking about us, our destinations, our customer service, and ultimately their experiences … both positive and negative.  Wouldn’t it be nice to know what they are saying?  Wouldn’t it be nice to be able to respond to them?  It’s what we would do if they were standing right in front of us.  Why shouldn’t we do the same when we have conversations using social media?

Fortunately, there are as many ways to listen to social media conversations as there are to have social media conversations.  If not more.

There are some excellent companies that offer fee-based social media monitoring solutions, such as radian6 and trackur.  There are also some very good free ways to monitor social media conversations if you’re willing to do a bit more legwork.

Here are a few of the free tools available to monitor conversations on Twitter and blogs.

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